Refund policy

Returns & Order Concerns

Changed your mind? Please contact us with your order number before sending anything back. Cancellation and change-of-mind return requests are reviewed individually. Contacting us does not automatically authorize a return; any approved return will include instructions and applicable shipping costs. 

If your order arrives damaged, contains an incorrect item, or appears to be missing, please contact us promptly so we can investigate and help resolve the issue. For damage or incorrect items, packaging, and shipping label. Please retain all packaging for any carrier inspection. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at libertyart76@gmail.com

For packages marked delivered but not located, we will review the delivery information with you and the carrier. We may request a signed statement of nonreceipt and supporting information needed for a carrier or insurance claim. Refunds or replacements are determined following review, subjects to applicable consumer rights. 

Please verify your shipping address before checkout. Some orders may require a signature upon delivery.